Gaestro helps hotel chains collect guest feedback via QR and email, get instant alerts on low NPS, and see all properties benchmarked side by side.
Get started in under 2 minutes
From survey distribution to chain analytics — all in one place.
Guests scan a QR code at checkout or receive a survey link by email 2 hours after checking out. Automatic timing, no manual follow-up.
When a guest gives an NPS of 5 or below, the relevant property manager receives an email immediately. Reactive handling — not retrospective.
See all properties side by side: NPS, average stars, response rate, health score, and trend vs. previous period. Management gets the overview they need.
Guests who give a high NPS are automatically encouraged to share their experience on Google. Convert satisfied guests into public reviews.
Every Monday morning, management receives a summary: NPS delta, top themes from free text, and which property needs attention.
Chain administrator, property manager, and staff — each role sees exactly what they need. Invite team members with one click.
Sign up, add your properties, and invite your team. Gaestro guides you through the onboarding process step by step.
Print QR codes for the reception or use the email flow that sends automatically 2 hours after checkout. Guests respond in 90 seconds.
NPS trends, sentiment analysis, chain benchmarking, and top themes from free text — updated in real-time as responses come in.
Start free. Upgrade when you're ready.
Full self-service with card payment coming soon. Contact us at hello@gaestro.io to get started.
See how Gaestro works with real data. No account required.
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